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Cargoo Platform Overview

Cargoo Platform Overview

One system to procure, plan, execute and control freight across the entire supply chain.

One system to procure, plan, execute and control freight across the entire supply chain.

Configure your solution

Diagram showing Cargoo at the centre, surrounded by eight platform capabilities: Rate Management, Transport Management, Document Management, Control Tower, Sustainability, Business Intelligence, Track and Trace, and Order Management.
Diagram showing Cargoo at the centre, surrounded by eight platform capabilities: Rate Management, Transport Management, Document Management, Control Tower, Sustainability, Business Intelligence, Track and Trace, and Order Management.

Complete ocean freight platform

Cargoo is a cloud-native platform that runs the full freight lifecycle sourcing, contracts, execution and control on a single shared data model. All parties work from one record, so order, shipment, container and document data is entered once and shared across the network.

Components
inside Cargoo

Components
inside Cargoo

Configure your solution

Market benchmarking

Know how your rates compare before you sign

Know how your rates compare before you sign

Rate management

Source, compare and book the best rates

Source, compare and book the best rates

Cargoo rate management comparing contracted and spot rates across carriers, with the best rate highlighted
Cargoo rate management comparing contracted and spot rates across carriers, with the best rate highlighted

Transport management

Book and track shipments door to door

Book and track shipments door to door

Cargoo transport management map of door-to-door shipment routes passing key ocean waypoints

Order management

Split and consolidate orders in one view

Split and consolidate orders in one view

Diagram showing a purchase order (PO E14001, 4 × 40GP) split into two shipments: Shipment 1 (3 × 40GP, booked) and Shipment 2 (1 × 40GP, initially rejected and subsequently rebooked).
Diagram showing a purchase order (PO E14001, 4 × 40GP) split into two shipments: Shipment 1 (3 × 40GP, booked) and Shipment 2 (1 × 40GP, initially rejected and subsequently rebooked).
Diagram showing a purchase order (PO E14001, 4 × 40GP) split into two shipments: Shipment 1 (3 × 40GP, booked) and Shipment 2 (1 × 40GP, initially rejected and subsequently rebooked).

Document management

Process documents and clear issues with AI

Process documents and clear issues with AI

Cargoo document management table with status per document, from needs attention to done

Control tower

Catch the exceptions before they become costs

Catch the exceptions before they become costs

Cargoo control tower surfacing exceptions: free time exceeded, documents missing, ETA slipping

Track and trace

See where every container is, without asking

See where every container is, without asking

Cargoo track and trace feed flagging a demurrage risk for resolution among routine milestones
Cargoo track and trace feed flagging a demurrage risk for resolution among routine milestones

Sustainability

Know your footprint per container and per shipment

Know your footprint per container and per shipment

Business Intelligence

Measure what your freight really costs

Measure what your freight really costs

Collaboration with all parties aligned and mapped

Exporters, importers, traders, buyers and their logistics partners operate in one system. Define rules, grant access and set visibility across the chain and individual shipments.

Single source of truth with unified data

One record per shipment, document and order, entered once. Removes conflicting versions, re-keying and reconciliation between systems.

End-to-end orchestration with structured process

The full supply chain process sourcing, contracts, execution and control runs in one system, removing gaps and parallel tools.

Enterprise-grade by design

Architecture & integrations

Cloud-native SaaS, hosted on Microsoft Azure, with no local installation. Built on a domain-oriented microservice architecture with horizontal scaling and secure communication between parties.

Cloud-native SaaS deployed on Microsoft Azure, no installation required

Domain-oriented micro services architecture with horizontal scaling

Integration engine with out-of-the-box interfaces to major ERP systems

Direct connectivity to main ocean carriers for schedules, allocations and rates

Workflow automation engine running configurable best-practice processes, no custom development needed

Secure communication between all parties

Single integration layer

Functional architecture

A domain-oriented architecture following microservices best practices. Each domain is maintained independently and exposed through a single integration layer.

Functional architecture diagram showing Cargoo's platform structure. Integrations feed into three core areas — Organisations and Rates Management; Orders, Shipments, and Transport/BL; and Carrier Services. These connect to supporting capabilities including Milestones Engine, Exception Management, Document Management, Allocation, Container Events, and Master Data, as well as outputs including Business Intelligence, Reports, Dashboards, and Notifications.
Functional architecture diagram showing Cargoo's platform structure. Integrations feed into three core areas — Organisations and Rates Management; Orders, Shipments, and Transport/BL; and Carrier Services. These connect to supporting capabilities including Milestones Engine, Exception Management, Document Management, Allocation, Container Events, and Master Data, as well as outputs including Business Intelligence, Reports, Dashboards, and Notifications.

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Certified and compliant

Security
& data integrity

Security & data integrity

Cargoo is certified to ISO/IEC 27001, the international standard for information security management systems (ISMS). The platform is hosted in a Tier 4 Azure data centre with 99.9% service availability, and security follows the confidentiality, integrity and availability (CIA) model.

ISO/IEC 27001 certified, information security management
Cargoo is GDPR compliant, data privacy
AI Act ready, EU Regulation 2024/1689

Confidentiality

Data transmitted over HTTPS (TLS) only

Azure B2C for identity management

High cipher strength

Azure Key Vault for secrets and key management

Database encryption

Integrity

Role-based access control (RBAC)

Multi-factor authentication

Closed, locked environment with release control and audit logging

Web application firewall

Anti-DDoS protection

Availability

Clustered Azure Kubernetes

Elastic search cluster

Azure SQL (managed service)

Clustered FTP services

Locally redundant storage

Auto-failover, load balancing, auto-scaling and redundancy, no single point of failure

Modular by design.

Modular by design.

Start with one module.
Scale to one connected platform.

Start with one module.
Scale to one connected platform.

Configure your solution

Frequently asked questions

What systems does the Cargoo platform include?

Cargoo brings together the systems you'd normally license separately: DMS, TMS, RMS and OMS, plus Control Tower, Track & Trace, Market Benchmarking, Sustainability and Business Intelligence. They all run as connected components on one platform.

What systems does the Cargoo platform include?

Cargoo brings together the systems you'd normally license separately: DMS, TMS, RMS and OMS, plus Control Tower, Track & Trace, Market Benchmarking, Sustainability and Business Intelligence. They all run as connected components on one platform.

What systems does the Cargoo platform include?

Cargoo brings together the systems you'd normally license separately: DMS, TMS, RMS and OMS, plus Control Tower, Track & Trace, Market Benchmarking, Sustainability and Business Intelligence. They all run as connected components on one platform.

How is our data protected, and is the platform independently certified?

Yes, Cargoo is certified to ISO/IEC 27001, the international standard for information security management, and follows the confidentiality, integrity and availability (CIA) model. It's hosted in a Tier 4 Azure data centre with 99.9% availability, plus encryption, RBAC and multi-factor authentication.

How is our data protected, and is the platform independently certified?

Yes, Cargoo is certified to ISO/IEC 27001, the international standard for information security management, and follows the confidentiality, integrity and availability (CIA) model. It's hosted in a Tier 4 Azure data centre with 99.9% availability, plus encryption, RBAC and multi-factor authentication.

How is our data protected, and is the platform independently certified?

Yes, Cargoo is certified to ISO/IEC 27001, the international standard for information security management, and follows the confidentiality, integrity and availability (CIA) model. It's hosted in a Tier 4 Azure data centre with 99.9% availability, plus encryption, RBAC and multi-factor authentication.

Is Cargoo GDPR compliant?

Yes, Cargoo is built to meet GDPR requirements, with data transmitted over HTTPS/TLS only and identity managed through Azure B2C. Security is layered across confidentiality, integrity and availability, from database encryption to role-based access control.

Is Cargoo GDPR compliant?

Yes, Cargoo is built to meet GDPR requirements, with data transmitted over HTTPS/TLS only and identity managed through Azure B2C. Security is layered across confidentiality, integrity and availability, from database encryption to role-based access control.

Is Cargoo GDPR compliant?

Yes, Cargoo is built to meet GDPR requirements, with data transmitted over HTTPS/TLS only and identity managed through Azure B2C. Security is layered across confidentiality, integrity and availability, from database encryption to role-based access control.

Do I have to adopt the whole platform?

You can start with a single module and scale to the whole operating system as you grow. Cargoo runs as four connected layers — Procure, Plan, Execute, Control — with 28 modules, each delivering value on its own through one shared data model.

Do I have to adopt the whole platform?

You can start with a single module and scale to the whole operating system as you grow. Cargoo runs as four connected layers — Procure, Plan, Execute, Control — with 28 modules, each delivering value on its own through one shared data model.

Do I have to adopt the whole platform?

You can start with a single module and scale to the whole operating system as you grow. Cargoo runs as four connected layers — Procure, Plan, Execute, Control — with 28 modules, each delivering value on its own through one shared data model.

How does Cargoo enable collaboration across partners?

Exporters, importers, traders, buyers and their logistics partners all operate in one system, with rules, access and visibility you define per shipment. That keeps every party aligned and mapped, working from the same shared record.

How does Cargoo enable collaboration across partners?

Exporters, importers, traders, buyers and their logistics partners all operate in one system, with rules, access and visibility you define per shipment. That keeps every party aligned and mapped, working from the same shared record.

How does Cargoo enable collaboration across partners?

Exporters, importers, traders, buyers and their logistics partners all operate in one system, with rules, access and visibility you define per shipment. That keeps every party aligned and mapped, working from the same shared record.

What does end-to-end orchestration mean in Cargoo?

End-to-end orchestration means the full process from sourcing, contracts, execution to control runs in one system, removing gaps and dependencies on extra tools. Because every layer shares one data model, work flows from one stage to the next without handoff loss.

What does end-to-end orchestration mean in Cargoo?

End-to-end orchestration means the full process from sourcing, contracts, execution to control runs in one system, removing gaps and dependencies on extra tools. Because every layer shares one data model, work flows from one stage to the next without handoff loss.

What does end-to-end orchestration mean in Cargoo?

End-to-end orchestration means the full process from sourcing, contracts, execution to control runs in one system, removing gaps and dependencies on extra tools. Because every layer shares one data model, work flows from one stage to the next without handoff loss.

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